Farah Leghari

 

Terms & Condition 

 
Welcome to Farah Leghari

As a service to our customers, please review the following terms and conditions that govern your use of the www.farahleghari.com site. www.farahleghari.com reserves the right to update or modify these terms of use at any time without prior notice to you. For this reason, we recommend that you review these Terms of Use whenever you use this site. 

Exchange Policy

We have a strict “No Exchange/ No Refund” policy. As all orders are customized in size, fabric or anything else you will not be eligible for an exchange or refund.

Price and Content Information

While farahleghari.com strives to provide accurate pricing information, pricing or typographical errors may occur. www.farahleghari.com cannot confirm the price of an item until after you order. If an item is listed at an incorrect price due to an error in pricing, www.farahleghari.com shall have the right, at www.farahleghari.com’s sole discretion, to refuse or cancel any orders placed for that item. If an item is mispriced, www.farahleghari.com may, at www.farahleghari.com’s, either contact you for instructions or cancel your order and notify you of such cancellation.  

Order Acceptance

Please note that there may be certain orders that we cannot accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

Delivery Charges

Charges for international orders are calculated based on the destination and the weight of your shipment. Duties and taxes are not included in the price of the goods you purchase online and will not be included in the overall shipping costs you pay. Also, please ensure to check the customs duty and tax charges (if any) of your shipment as the charges will be payable to the courier company at the time of the delivery.

Custom/Duties/Taxes

When ordering goods from www.farahleghari.com for international delivery you may be subject to pay Import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for Customs clearance must be paid by you; We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from www.farahleghari.com, you are considered the Importer of record and must comply with all laws and regulations of the country in which you’re receiving the goods. Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by Customs Authorities.  

Privacy

You acknowledge that any personal information that you provide through this site will be used by www.farahleghari.com in accordance with Farah Leghari’s privacy policy.

For questions and concerns please email us at [email protected].

Product Appearance:

We have made significant efforts to accurately display the colors of our products that appear on www.farahleghari.com. However, as the actual colors you see will depend on the resolution screens from your devices either mobile or desktop, we cannot guarantee that your monitor’s display of any color will be accurate. The exact color or texture of the final item may slightly vary from what is seen on screen.

Product Care:

Please handle all our products with care as we use the most delicate fabrics and embroidery in our pieces. All our items are to be dry cleaned only.

Product Color:

At Farah Leghari, we make every effort to display the colors of our products as accurately as possible. However, colors may vary from one device to another.

Privacy policy 

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.farahleghari.com.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions,

Head Office
Farah Leghari
House # 213, Main Khayaban-e-Shujaat, Phase 8, D.H.A. Karachi.
Call or WhatsApp: +92-0311-1106121

please contact us by e‑mail at [email protected].
 

Sale items:

Only regular priced items may be exchanged, unfortunately, sale items cannot be exchanged.

Refund:

Farah Leghari collection are customized dresses each dress is inspected at least seven times before it is deemed complete for the client if it passes all seven checkpoints.

Any product purchased from the website or otherwise is non-refundable.

Shipping policy

All orders are passed on to TCS courier services Pvt ltd. All details for the tracking will be provided to you once your dress is ready for transportation.

Our Prevention Policy for COVID-19

As the situation with COVID-19 evolves day to day, our top priority during these challenging times continues to be the health and safety of our co-workers, customers, and communities.

At Farah Leghari , taking care of both the community and our employees is important to us; and therefore at Farah Leghari , all our employees are provided with full salaries during this time.

All employees have been trained on proper handwashing protocol, work areas are cleaned prior to shipping each package and all employees wear vinyl gloves when packing orders.

Payments 

 

We aim to provide an unmatched shopping experience to our customers. The padlock on top of your browser indicates that the website uses Secure Socket Layer (SSL) technology. This ensures that all data transmitted between the web server and browser remains encrypted. You can click on the padlock to find out information about the SSL Certificate Registration.

For Local Customers:

We accept Credit/Card Payments, and Bank Transfers

For International Customers:

We accept payments via Credit/Debit Card as well as Bank Transfers for international customers.

Please note that we do not accept any other methods of payment apart from those listed above.

For assistance, email us at [email protected]

 

RETURNS & EXCHANGES

At Farah Leghari, we are committed to providing the highest quality workmanship. Whilst we hope you are delighted with your order; we do not offer any return or exchange under normal conditions.

All articles of clothing are personally inspected by Farah Leghari herself after it goes through the three stages of quality assurance at Farah Leghari. 

 

First, let me explain this is not a custom code we entered in a PHP website where we manually have to add these responses based on success/failure/processing, etc.

When we use Stripe, Authorize.net, or 2checkout or Abhipay for that matter as a payment gateway, we only install the plugin and leave everything at default settings unless something needs to be changed through the payment gateway portal rather than from WooCommerce. It is the plugin that is supposed to sync with WooCommerce. 

As a developer you would know that WooCommerce can only sync if data is redirected to it. Also Manually overriding files is not a constructive method.

 

Shipping & handling 

 
Delivery Time

All our pieces are made to order, therefore, the delivery time on each product varies. To check the delivery timeline of any specific outfit, please visit the product page for that outfit on our website. 

If you have any specific queries with regards to order delivery time, please contact our team on WhatsApp at +9230004444444 or use the chat on our website

Delivery Charges – International

Delivery Charges for international orders are calculated based on the destination and the weight of your shipment. Duties and taxes are not included in the price of the goods you purchase online and will not be included in the overall shipping costs you pay.

 

Please note payment of taxes and custom duties on international orders will be the responsibility of the customer. Any applicable duties or fees (If any) will be collected at the time of order delivery.

Delivery Charges – Pakistan 

We offer free delivery on all orders nationwide in Pakistan

 
 

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